Radford Leathers - The Right Product, at the Right Price, at the Right Time
About Us | Reaching Us | Making A Purchase | Shipping & Handling | Delivery Schedule | Back Orders
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Welcome to Radford Leathers Online, the virtual store of Radford Leather Fashions. We supply quality leather and sheepskin products. Here you can browse our products, order goods and contact us.
We're dedicated to providing quality Leather and Sheepskin Products and a high standard of Customer Service at all times. If you're unhappy with any aspect of our service, or have any suggestions for improvement, please let us know.
We want to hear from you - please feel free to phone, fax, write or email us at any time.
Our Contact details:
Radford Leather Fashions
270-272 Radford Road,
COVENTRY,
CV6 3BU,
UK Mainland
Phone: +44 (0) 24 76 597260
Fax: +44 (0) 24 76 601122
Email: enquiries@radfordleathers.com
VAT Number: GB 274 0006 93
Ordering couldn't be easier. Browse our online catalogue and click on the item(s) to add them to the shopping basket. After you've finished, click on "Checkout" and you'll be asked for a few details that we need to process the Order.
NB: When finalising your order details (e.g. entering address and payment details) please be aware that page loading times can be up to 1 minute. This depends on your connection speed and the amount of other site traffic. Please wait at least this amount of time before re-clicking on a confirmation button as this can often duplicate your order.
Your credit card details will only be provided on a Secure Server to WorldPay, a division of The Royal Bank of Scotland. We are not provided with this information.
IMPORTANT: Orders are subject to availability, cleared funds, confirmation of price, specification and cancellation in the event of errors. Your order is not confirmed until you receive an email from us containing expected despatch date and a 6-digit order number.
Delivery is by Courier, and is calculated as follows:
| United Kingdom |
Order Value (£GBP) |
Carriage Cost (£GBP) |
| | upto £20.00 | £2.95 | | | above £20.00 upto £50.00 | £3.95 | | | above £50.00 upto £150.00 | £6.95 | | | above £150.00 upto £400.00 | £13.95 | | | above £400.00 | £19.95 | | |
| Europe |
Order Value (£GBP) |
Carriage Cost (£GBP) |
| | upto £20.00 | £5.00 | | | above £20.00 upto £50.00 | £10.00 | | | above £50.00 upto £150.00 | £15.00 | | | above £150.00 upto £250.00 | £30.00 | | | above £250.00 upto £350.00 | £35.00 | | | above £350.00 | £40.00 | | |
| USA & Canada |
Order Value (£GBP) |
Carriage Cost (£GBP) |
| | upto £20.00 | £7.50 | | | above £20.00 upto £40.00 | £10.00 | | | above £40.00 upto £60.00 | £15.00 | | | above £60.00 upto £80.00 | £20.00 | | | above £80.00 upto £100.00 | £25.00 | | | above £100.00 | £50.00 | | |
| Rest of the World |
Order Value (£GBP) |
Carriage Cost (£GBP) |
| | upto £20.00 | £7.50 | | | above £20.00 upto £40.00 | £10.00 | | | above £40.00 upto £60.00 | £15.00 | | | above £60.00 upto £80.00 | £20.00 | | | above £80.00 upto £100.00 | £25.00 | | | above £100.00 | £50.00 | | |
| Isle of Man |
Order Value (£GBP) |
Carriage Cost (£GBP) |
| | upto £20.00 | £2.95 | | | above £20.00 upto £50.00 | £3.95 | | | above £50.00 upto £150.00 | £6.95 | | | above £150.00 upto £400.00 | £9.95 | | | above £400.00 | £14.95 | | |
* Additional goods or heavy items may incur extra carriage - if this is the case it will be shown on your Order.
Radford Leathers aim to despatch all orders as soon as possible and generally between 7-14 days from receipt of order (subject to payment clearance and availability). First orders may often take up to an additional 48 hours for despatch, due to address and payment detail verification so please allow for this when placing an order.
N.B. Orders requiring special manufacture are usually ready for despatch within 21 working days (subject to payment clearance)
If a particular product is out of stock, we will do our best to inform you straight away and perhaps suggest an alternative. For this reason it is important that we have either a valid email address or contact telephone number.
All prices shown are in UK Sterling including VAT (except where stated), and are subject to change without notice. Items listed are stock supported but please check availability wherever possible. Incompatible items must be returned within 7 days and are subject to a 10% restocking and handling charge.
For overseas orders, the customer is responsible for settling all local taxes and duties payable. Our charges only allow for delivery to your local destination.
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted by WorldPay, a division of the Royal Bank of Scotland, the second biggest bank in Europe.
WorldPay recognise that security is one of the major concerns for the shopper during an online transaction. So they use state of the art security tools and techniques to ensure that you are protected against online fraud.
For more information about WorldPay online security visit the WorldPay website at www.worldpay.com.
Your card details are not stored by Radford Leathers. Of course, we realise that some people may be wary of ordering goods over the Internet, and we will gladly speak with customers on the telephone if they prefer.
Radford Leathers does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses and to store your details if you login as a new customer.
When you order from us, you will be asked to supply address and contact details.
These details will not be put to any other purpose other than to respond direct to you. Your details will not be listed on any external web site or directory.
Under no circumstances will we sell, trade, rent or otherwise disclose your details to others.
Your card details are not stored by Radford Leathers.
Customers have a cooling off period of 7 working days from receipt of goods ordered in which they have the right to cancel. Exceptions to the right to cancel apply to services that begin, by agreement before the end of the cooling off period (i.e. delivery charges) and goods made to the customers specification (i.e. specially ordered products).
Notice of cancellation must be given in writing, by registered post.
- Faulty Item: Speak to us on +44 (0) 24 76 597260. Items which are faulty must be returned within 7 days of receipt.
- Incompatible Item: Speak to us on +44 (0) 24 76 597260 within 7 days of receiving the order. There is a 10% handling charge for incompatible items.
- Item Missing or Incorrect Item Sent: Speak to us on +44 (0) 24 76 597260 within 24 hours of receiving the order.
- Damaged Item: Speak to us on +44 (0) 24 76 597260 within 24 hours of receiving the order.
When Returning Items: All returned items must be adequately packaged (preferably in the original packaging). Radford Leathers take no responsibility for any damage to items that are not packaged adequately and damaged in transit to them. Please ensure that you enclose
- Your returns number (RMA)
- Details of why you are returning the items
- All packaging.
Remember: When parcels are delivered inspect them immediately for damage and if they are damaged do not accept them.
Payment for all goods is taken prior to despatch.
About Us | Reaching Us | Making A Purchase | Shipping & Handling | Delivery Schedule | Back Orders
Tax Charges | Credit Card Security | Privacy Policy | Returns Policy | Remittance Terms
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